• 01767 448121
In Association with HiFi Lounge

Customer Service Pledge

Highend Headphones pride ourselves on the quality of our products, the efficiency of our deliveries and the personal touch we provide our customers. If you have any questions on our service, we are available on 01767 448121 between 9am and 5.30pm and you can place a telephone order with us at any time of day or night.

We do not supply goods on a demonstration basis unless otherwise agreed. If you are not sure about the product you need, we advise that you contact us with your requirements and you can also arrange to visit our superb demonstration facilities where you can relax and get the best customer service and advice. Under once roof you can try all the best headphones and amps in our beautiful converted stable building. We offer knowledgeable and accurate advice so please do call us, e-mail or visit us to discuss your needs.

We believe there shouldn't be a problem that can't be resolved and we will always go the extra mile to keep our customers happy. Please bear in the mind that Sunday and Bank Holidays are non-working days.

We believe that the success of our business lies in the satisfaction of our customers and is reflected only by the feedback and word of mouth referrals we receive. We care what you think and actively encourage your feedback whether it be good or bad to keep us improving and providing what our customers need. If you are happy with our service please visit our review page and say nice things. If on the other hand you are unhappy with our service in any way please call us on the number below.

 

To talk to us about our pledge by:

Calling us on 01767 448121

Sending an email to info@highendheadphones.co.uk

Sending postal mail to Highend Headphones, 1 The Stable Yard, Millow Hall Farm, Millow, Dunton, Bedfordshire. SG18 8RH